Privacy Policy
Last updated: January 1, 2026
Introduction
BookHelix Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect information you provide directly to us, such as:
- Contact information (name, email address) when you contact us
- Messages and feedback you send through our contact forms
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on our site
- Referring website addresses
Use of Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website functionality
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Send you information you have requested
- Analyze website usage and trends
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- In connection with a business transfer or merger
Third-Party Links
Our website contains links to third-party websites (such as book retailers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing
- The right to data portability
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +44 114 287 5342
- Address: 42 Millennium Square, Sheffield S1 2HJ, United Kingdom